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QR code scan doesn’t work says this code is not you are looking fy

Kaiser1
Community Member

QR code doesn’t work says this code is not valid 

1 REPLY 1

EduardoN
Community Specialist
Community Specialist

Hi @Kaiser1,

 

Thank you for reaching out to this community! I understand that you're receiving an error message stating that the code is not valid. I'm here to help you.

To help me find the best solution, I'll need to ask you a few questions:

  • What is the exact model of your device?
  • Are you using an Android or an iPhone?
  • Are you able to send a photo of the error message 'this code is not valid' in the Google Home app?

Please feel free to share any additional details you think might be relevant.

 

Best regards,

Eduardo