Previously reported here - and to the best of my knowledge was back working until January 2023. Issue is back again. Any suggestions ?
Firmware is version 9.20221010.3.176
This is not the experience we wanted you to have, let me help you. A few things: which Nest speakers are we working with? When did your issue return? Were there any recent changes made? Could you confirm if other radio stations and music services are working or not? It would help a lot if you could do a sequential reboot first:
Keep us posted.
We have 4 google nest speakers/displays - all of them have the same issue. I've rebooted them to no avail, also same with broadband connection.
No recent changes to my network at home either. The issue seems to only occur with RTE provided stations, other brand stations work 100% - so would suggest some sort of issue with RTE and Tunein app on Google/Nest.
We appreciate your patience! For now, the most beneficial action for the team is if you could send in feedback regarding this issue. We have found similar reports and our team is currently investigating it. You can send feedback through voice by saying “Hey, Google! Send feedback” with the keywords “GHT3 Unable to play RTE1 radio from TuneIn”. You can also send a brief description of your concern including the keywords, follow the steps below:
Step 1. Turn on device reports
Step 2. Share your feedback
We'll keep you all updated, thanks again!
That's great to hear! Google has been working for days with Tune-in for a resolution. As we got our resolution here, I'm going to mark this thread as resolved. I'll be locking this thread if we won't hear back from you in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.