07-15-2024 02:28 PM
Re-Open, as you closed the topic without giving solution:
It's a Lenovo Smart Clock essential. (The small one, using Google)
Indeed, I'm using German language to operate it.
I can't tell exactly when it stoppen working properly. Must have been around March 2024. It worked properly for more than one year, before. Suddenly, the main command to set alarm Mon-Fri by same time is no longer recognized. We have a special word for it in German, which is "wochentags". Everybody knows, this is Mon-Fri. So now, I don't see any chance to set an alarm every Mon-Fri, by same time - which is hilarious. A simple 10 USD alarm clock made in China could do that...
It's absolutely essential to get that working again.
Any chance to raise a ticket at Google?
07-27-2024 04:12 PM
Hi @Kietob,
Thank you for your patience and for bringing this to our attention.
We understand the frustration of encountering issues with your Lenovo Smart Clock Essential. While we appreciate your reliance on Google Assistant, we want to clarify that Lenovo Smart Clocks are manufactured and supported directly by Lenovo.
To ensure you receive the most effective assistance with this issue, we recommend reaching out to Lenovo's customer support directly. They have the necessary expertise to troubleshoot and resolve concerns related to their products.
You can find Lenovo's contact information on their official website:
We apologize for any inconvenience this may cause and wish you the best in resolving this matter with Lenovo.
Best regards,
Josh