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Reset Locked Thermostat

Achris
Community Member

Just changed internet providers & Nest forces you to annoyingly refresh the wifi for each individual device. 

My thermostat is locked, and I don’t remember the code to view the pin necessary to add it back to my Nest account.

So I can’t get into the unit itself, nor control it from my account/app.

 

Any way to factory reset this manually so I can just add it back?

3 REPLIES 3

GarrettDS
Community Specialist
Community Specialist

Hey there, 

So sorry to hear about the troubles you're having, I understand how it might be frustrating but I'm happy to help. 

 

I was able to find this article and would suggest reviewing that.

 

Please let me know if you have any further questions. 

Best regards, 
Garrett DS

Jake
Community Specialist
Community Specialist

Hey Achris,

 

I just wanted to follow up and ensure you are good to go. Please let me know if you have any questions from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Achris,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake