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Routines suddenly not finishing today

CraigM3
Community Member

All of sudden today my routines that were created only do half of what they are supposed to do. It gives me the time but doesn't give me the announcement that followings. Bad enough they only work 75 percent of the time but now only getting half of a routine is infuriating. What gives?

11 REPLIES 11

Chefhannibal
Community Member

     I was having a similar problem but now I just  press +add action, then I'll delay start for you know however long you want I wait about 10 to 12 seconds and that's been a really good work around for me.

CraigM3
Community Member

Thank you, but it didn't work for me.....ugh these things are useless...lol

CraigM3
Community Member

I bet the "AI" support will come on and recommend your answer as a resolution and lock this...lol. I do appreciate the workaround try though 😉

CraigM3
Community Member

I also tried another device after contacting Nest Support via phone, rebooted the network, cleared app cache and still the issue persists...

ChrisJ3016
Community Member

I have this problem too. Only started two days ago, on routines that have worked for months!  

CraigM3
Community Member

Sorry to hear this. I completely gave up today and ordered an Echo Dot even though I swore them off as well...

CraigM3
Community Member

 I retract that statement of getting another Dot....ordered one and Amazon completely screwed up the order for today and it reminded me of all the BS I dealt w/ them (2 in the garbage and the other was given to my mother) and how this issue is nothing in comparison...lol....GOOGLE PLS FIX THIS!!!!!

CraigM3
Community Member

Spoke w/ Nest support on the phone and one rep said they stated they are "aware" of the issue and are working on a "fix"....

Yes. This seems fixed now. 

Dan_A
Community Specialist
Community Specialist

Hi Folks,

 

CraigM3, ChrisJ3016, and Chefhannibal, I'm glad that you're able to work this out. As we got our resolution here, I'm going to mark this one as resolved and will be closing this thread after 24 hours. Please feel free to open a new thread if you have other questions or concerns.

 

Cheers,

Dan

CraigM3
Community Member

As of 5pm EST it's looking like most of the issues are resolved. My routines when time activated are on point once more....now if they can get them activating/functioning closer to 85% of the time I would be ecstatic. But at least when they do go off they fully work. I hope everyone else is having similar success.