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Samsung soundbar

SzulzyckiPawel
Community Member

HI! 

So I recently get my Google home nest 2nd gen. and im having issue with connecting to my Samsung soundbar samsung hw-q995c

My soundbar is connected with SmartThings and then with Google Home. I can turn in on and off, change Volume etc but I can't play music put of with after asking Google assistant for it. Whenever I say "play music" it's playing music only with speaker from Nest. I have to press the button on google nest or on my phone to play it with soundbar. It never plays automatically.

I can't connect it via Bluetooth and it doesn't work to set it as a default speaker. 

What can I do then, so music  will play automatically with soundbar.

I already restarted both devices, everything is updated. 

3 REPLIES 3

tajennifer
Community Specialist
Community Specialist

Hi SzulzyckiPawel,


Thanks for posting. I'm sorry to hear about the situation that you are experiencing with your soundbar and your Google Speaker. But don't worry; let's try to make it work smoothly. I just need to ask for some information to provide the best solution:

 

  1. What model of Google device do you have?
  2. Are there other devices connected to the same WiFi where the camera is connected?
  3. Does your soundbar say that it works with Google or Matter?

 

Please keep me posted; I'll be waiting for your response.

 

Best regards,


Jenny

It's too late sorry. 

I already sold my Google nest 😞

tajennifer
Community Specialist
Community Specialist

Hi SzulzyckiPawel,

 

Thanks for your reply. I'm sorry to hear that, but if you need assistance for something else or if you have any questions, let me know.

Best regards,

 

Jenny