11-03-2024 03:46 PM
HI!
So I recently get my Google home nest 2nd gen. and im having issue with connecting to my Samsung soundbar samsung hw-q995c
My soundbar is connected with SmartThings and then with Google Home. I can turn in on and off, change Volume etc but I can't play music put of with after asking Google assistant for it. Whenever I say "play music" it's playing music only with speaker from Nest. I have to press the button on google nest or on my phone to play it with soundbar. It never plays automatically.
I can't connect it via Bluetooth and it doesn't work to set it as a default speaker.
What can I do then, so music will play automatically with soundbar.
I already restarted both devices, everything is updated.
11-07-2024 10:44 AM
Hi SzulzyckiPawel,
Thanks for posting. I'm sorry to hear about the situation that you are experiencing with your soundbar and your Google Speaker. But don't worry; let's try to make it work smoothly. I just need to ask for some information to provide the best solution:
Please keep me posted; I'll be waiting for your response.
Best regards,
Jenny
11-07-2024 04:55 PM
It's too late sorry.
I already sold my Google nest 😞
11-08-2024 01:06 PM
Hi SzulzyckiPawel,
Thanks for your reply. I'm sorry to hear that, but if you need assistance for something else or if you have any questions, let me know.
Best regards,
Jenny