Screen Burnt

[Jegs]

Hi, I couldnt reply my previous thread. I have a Gen 1 google Nest and I am experiencing screen burnt

[frances]

Hello @Jegs

Thanks for reaching out again. Just a reminder, I made a case for you on October 13, 2021. Your Case ID is: 2-6925000032000. 

With a case made, you will receive a message to the email associated with your community profile. Then, the support team will reach out to you to try and resolve this issue. I appreciate your patience at this time. 

[frances]

Hi All,

We haven't heard any updates from you. I'll go ahead and lock this thread. If you have any other questions regarding your case or this issue, feel free to contact the support team and refer to Case ID listed above. Thank you!