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Setup Cam no QR code

Alexz
Community Member

Hi,

i want to setup my cam in the google home app.

when I select my hub max in the Google home app and select to setup the cam I am asked to scan the QR code. There is no QR Code on the device. The is no QR code on the packaging. How can I setup the cam properly?

I have the nest app connected and setup with my nest hello. 

1 Recommended Answer

Alexz
Community Member

I tried today again and now a QR code appeared on the Hub Display. The the problem solved itself after a day of waiting.

View Recommended Answer in original post

5 REPLIES 5

David_K
Platinum Product Expert
Platinum Product Expert

What model of Nest camera do you have? Are you following the steps described here? 

https://support.google.com/googlenest/answer/9293657

 

Alexz
Community Member

I have the google home hub max and I am trying to setup the integrated cam. Setting up a nest cam is no problem. But I can’t add the cam of the home hub max as there is no QR-Code on the back.

Alexz
Community Member

I tried today again and now a QR code appeared on the Hub Display. The the problem solved itself after a day of waiting.

Princesss
Community Specialist
Community Specialist

Hi everyone,

 

Thanks for posting in the Community.

 

@David_K, thanks for your help on answering this thread.

 

@Alexz, happy to hear that it's already working on your end. Let me know if I can assist you with anything else, otherwise I’ll be locking the thread. 

 

Cheers,

Princess

Muddi
Community Specialist
Community Specialist

Hey everyone,

 

We haven’t heard back, so we'll be locking the thread in 24 hours. Thanks for posting! 

 

Cheers,

Muddi