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Sirius XM

MichaelKeyes
Community Member

I've linked my premium Sirius XM account to my Google Home account.  However, when I try to play Sirius I get an error that "voice commands are not availble for that application".  How can I get Sirius to play on my Nest Audio speaker.  

5 REPLIES 5

Digby8
Community Member

I have a similar problem.  I've linked my Sirius XM account through the Radio Settings on the Google Home app, but when I ask the smart speaker to play music from Sirius XM, it says that I must "link my account first." (which I've already done, on may repeated attempts)  I've talked to Google support, the only suggestion they had was to use my gmail account to configure Sirius.  So I've spent over an hour with Sirius Tech Support (two different agents) who finally concluded that everything seems to be working on their end, and the problem must be with the Google device or software.  Help!  Has anyone successfully played their Sirius XM radio account on the Google Home smart speaker?  [I have the early vase-shaped version with rounded bottom and slanted top.]

Digby8
Community Member

BTW, I've been told that the Sirius account can only be connected to one device at a time.  And I have confirmed that is the case.  However, I have successfully tested that the Sirius player will work on my laptop connected to the same wifi network as the Google Home device (then disconnected).

GothamNY
Platinum Product Expert
Platinum Product Expert

Hi @MichaelKeyes and @Digby8 I have a SiriusXM account as well and don't have any problem using or playing music from any of the Nest devices loitering in the house. How are you asking it to activate Sirius XM? Also, make sure that your setup for streaming isn't using your general Sirius account management login/password. The streaming account requires a totally different login setup.

frances
Community Specialist
Community Specialist

Hi All,

 

First, thank you GothamNY for your assistance on this thread!

 

Hello MichaelKeyes and Digby8, thanks for reaching out. Just wanted to check in, is this issue still occurring? Have you tried GothamNY's tips? Please keep me updated, we're here to help. 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS