Sorry something went wrong YouTube music

[Jcesarvab]

Hi,

Issues started today. Every time I day "hey Google, play xxxx" it will day OK and then attempt to play from YouTube music but I then get "Sorry something went wrong".

All other voice commands are fine and can play from phone to device and can play from Spotify with no issues 

Powered off, factory reset, different wifi network 

Internet is working fine.

Help

[Rafo23]

Exactly the same issue would really appreciate any help.

[cifuentesj]

Hi folks,

Thank you for your timely post and the comprehensive information you've provided. I understand that you are receiving a message that says. Sorry, something went wrong when you played music from YouTube Music on your speaker. I'm here to help you troubleshoot and find a solution together.

To assist you further, please attempt the following questions:

• Were there any recent changes to your environment, such as a change in Wi-Fi network or relocation of the device?
• Have you experienced any power outages in your area?
• Have you tried connecting your speaker to a different power source?
• May I know the model of your smartphone?
• Are both your Google Home app and smartphone operating system up-to-date?
• Do you use YouTube Premium?
• Do you use the same email address in your Google Home app as you do on YouTube?
• What is your speaker's model?

In the meantime, you can follow these articles:

• For your playlist, you can check out additional voice commands for music: Listen to media. 
• You can use this article to unlink and relink YouTube: Link your music services and set your default service.

Please keep me posted.

Warm regards,

Jeremy.