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Speaker and Chromecast have become garbage

PatrickGebhart
Community Member

All Google home products randomly disconnect from my network. When I can start playing something it randomly stops. When I reset speakers when they are reset to the network they usually immediately disappear. Had Google home products become complete garage or am I the only one.

4 REPLIES 4

Try restarting your Wifi router.

I have not only restarted my router but replaced it as well. This has no affect on the problems these products have had lately.

GreytDusty
Community Member

You're not the only one. Mine randomly disconnect while streaming music or videos, commands/automations that have worked for years recently have become hit-or-miss or stopped working completely. This has become a mess.

sicsacol
Community Specialist
Community Specialist

Hi all,

 

Thanks for reaching out to the community. I'm sorry to hear your Google Speaker and Chromecast are randomly disconnecting from your network because the music or video stops playing. I understand how concerning this may be, especially since this is happening with all your Google devices and resetting your network and even changing your router didn't resolve the issue. I appreciate the information you've shared and your troubleshooting efforts. Don't worry, let's work together to get this fixed. To better assist you, I have a few questions:

@SmartHomeH-TAGS, thank you for jumping in.

Any additional details you can provide will be helpful.

 

Cheers,
Jonathan