Last week my Google Home went **bleep** up. Lets state some facts before i post the problem.
-It´s been working fine for 3 years+.
-Ive rebooted every single speaker.
-Ive rebooted the router.
-I cleared all caches.
-I have 3 Google nest, 1 JBL Link portable, 1 Google Hub and one Marshall Stanmore II
-They are all in the same speaker group, Homegroup
-Ive tried deleting and setting the group up again
- The command "Hey Google, play muscic on Homegroup" has always ben answered with "Sure thing, playing music from Youtube music on Homegroup.
-When i give th ecommand it now answers with. "Sure, playing some music." And only plays it on the closest speaker, ignoring all the other speakers.
-I can go into the Media section of Google home and manually choose my speakergroup, however, The marshall is not listed there.
-When i go tto the speakergrup setting, there it is, the marshall.
-I can give the voice command to play only on the Marshall, works fine.
-When playing music on the Marsall and i go into the Media section of the home app, th eother speakers are not listed.
-Some uknown reason Google assistence is ignoring the "play on homegroup" part of my.
-This came out of nowhere. I havent down ANY chnages to my network or set up.
Google, fix this.
Speaker groups containing non-Google speakers or Cast-based devices may not work properly in speaker groups if they don’t receive a software update. You may notice that those devices don’t play audio in a speaker group. Third-party Cast devices like soundbars with Chromecast built-in will need to be updated to Cast firmware 1.52.272222 and above.
Could you try creating an audio group with only Google Nest speakers to see if you'll get the same result. Also, make sure they are connected to the same network and within the same home structure.
If I go into YouTube Music I can choose "Cast to Home group" and it will play on all my speakers.
If I tell Google by voice command to shut down it does. If I Then tell Google Home to play music on my home group it asks me if I want to continue playing on home group, I say yes and now it plays on all speakers. If I wait for to long it doesn't ask me and again say "Playing some music from YouTube Music" and completely ignored the part of playing on my home group.
Again, this is not a third party software issue.
Google Home voice command just ignored my command.
Thanks for the update. Make sure your devices are within 15-20 feet of your router. Also, you need to be specific on what devices you want to play your music because it will take it as you're only playing to a specific device. You can use the command “Play rock on <group name>”.
We know this has been difficult for you. I'll check this with our team, we'd like to ask for the cast firmware and software version of your Nest speakers and Nest Hub. Once done, kindly fill out this form and let us know once done.
Thanks for that additional information. We'd be happy to take a look into this for you. Please fill out this form with all the needed information. This form is only meant for you to use, so let me know once you’re done.
No reply has been sent an the problem remains.
I can tell Google home by voice command to play music on my "homgeroup"**.
It either does it, ignores my command and plays music on the device im giving the command to or tell my that something went wrong.
If i go into Youtube music i can manually choose "homegroup"'' but it will exlude My Marshal speaker. After this has been done i can use the voice command again if i dont wait for to long.
Thoug it still excludes my Marshall speaker.
However, i can directly cast music to my Marshall using either Youtube music or the voice command.
This started happening a while again.
Can you please stop updating things that are working perfectly fine?
I am now consider throwing every Google device out since every update sems to ruin my speaker setup.
Will you ever fix this?
Again, it is NOT third party software, it the Google devices that keep gett unnescessarly updated.
**Name of my speaker group.
That certainly hasn't been easy for you ― and looking at the thread, a form has already been created. About your Marshall speaker, the best reason is:
Note: Not all device models will receive software updates. As a result, they may no longer work in speaker groups and will need the Device Utility app to complete each setup.
Refer to the Find your device's firmware version help center article for how to find a device’s firmware version using the Google Home app.
For more troubleshooting steps, click this link: Create and manage speaker groups.
Keep me posted.
Hi, have Google fixed their s++t yet?
My speakers don't work properly, my Google assistent doesn't work properly. And this all because your d**n updates nobody asked for
Fix my problem, else I'm throwing every Google product out of my house.
I'm not interested in buying a speaker setup for 300$ plus, have it work perfectly for 3 years and then have stop work just because you updated something.