Spotify skipping songs?

[Rdianco]

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Original poster: Tiffany Stansell 

When I play music through my Google Home from Spotify, it will skip certain (most) of my downloaded songs. All of these songs play perfectly fine when I am using my phone or car as a speaker. It is the same songs every time. I also cannot connect to the Google Home from Spotify if I am playing said songs.

[frances]

Hi Tiffany Stansell,

Thank you for your message. I use my Spotify everyday so I definitely understand your concern! I would be more than happy to help find a solution. First, I have some questions.

• Which Google Home device are you using? (model name, generation number)
• How does it skip your songs? Does it display the song and suddenly jump to the next one?
• Are you using Spotify through voice command? 
• Does this issue occur when you are casting it through your phone as well?
• Are you seeing any error messages? 
• Have you tried any troubleshooting steps? If so, what have you attempted so far?

Thanks for your patience, I look forward to helping you! 

[frances]

Hi All,

It's been a few days since we have heard from you. Just checking to see if this issue has been resolved. Feel free to ask any other questions or concerns you have. We're here to help!

[frances]

Hi All,

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.