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Spotify won't link to my Google Home account

pmcc0nnell
Community Member

Hi! I’m having trouble connecting my Spotify account to the google home app on iOS. When I go to link my Spotify through the music section on the app it seems to be working (App > settings > music > link Spotify). It opens the Spotify app that I am logged into using the same Gmail email address and has a little pop up that says “authorizing” which changes to a tick, but then… nothing. It doesn’t change to a different screen or flick back to the google home app. If I go back to the home app myself it’s back to the linking page it still shows as unlinked. I went to my Spotify account and it shows I have made the connection but google home doesn't show anything. Spotify can recognize the nest mini as a speaker and play through it but I just can’t link the account on the Home app so when I try to ask to play from a playlist it just plays from YouTube which is annoying. I have deleted both apps & re-downloaded, refreshed both apps, signed in and out and even disconnected my Spotify and re-connected it but nothing is working. Any suggestions?

1 Recommended Answer

elowing
Community Member

Delete the Spotify app, re-link Spotify from the Home app (which forces Google to use its own auth screen instead of redirecting you to the Spotify app), then re-download Spotify.

View Recommended Answer in original post

7 REPLIES 7

gglaser
Community Member

Just piling on...I'm having the exact same issue with my brand new Nest Hub and the Home App. My Spotify account shows the App is connected.

elowing
Community Member

Delete the Spotify app, re-link Spotify from the Home app (which forces Google to use its own auth screen instead of redirecting you to the Spotify app), then re-download Spotify.

Princesss
Community Specialist
Community Specialist

Hi everyone, 

 

Thanks for visiting the Community.

 

Sorry to hear about this. You can follow the steps @elowing provided as it also works on our end.

 

We appreciate your help, @elowing, thanks for sharing the steps. I'll make sure to pin your post so others can follow.

 

Feel free to update this thread if you have additional questions.

 

Best,

Princess

gglaser
Community Member

I was hoping otherwise because of the many Spotify songs I'd downloaded for offline play but, yes, this appears to be the only workable solution. Thanks for confirming, elowing! 

Princesss
Community Specialist
Community Specialist

Hi gglaser,

 

Thanks for trying the steps. Our team is also investigating this. For now, let's try that workaround and update this thread if you happen to experience the same thing.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi everyone,

 

Chiming in to see if anyone here are still experiencing the same thing. Feel free to respond to this post, otherwise we'll be locking the thread.

 

Best,
Princess

Princesss
Community Specialist
Community Specialist

Hi everyone, 

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Best,

Princess