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Switching WiFis

LG5
Community Member

Hi,

I just moved to a new apartment and my Google Home Hub, won’t give me the ability to change the WiFi in the Google Home app. What do I do? 

5 REPLIES 5

Cathal_S
Gold Product Expert
Gold Product Expert

Hi LG5,

You can factory reset your device and then set it up for your new WiFi network.

Factory reset:

https://support.google.com/googlenest/answer/7073477 

 

Regards,
Cathal

Dan_A
Community Specialist
Community Specialist

Hi folks,

 

@Cathal_S, thanks for the help.

@LG5, I wanted to follow up and see if you are still in need of any help. Have you had the chance to try the suggestion above? If yes, how is it?

 

Thanks,

Dan

LG5
Community Member

@Cathal_SThank you for your help! I was able to get it to work with your advice. 

@Dan_AYes, I was able to get it to work. It is connected and working great again. 

 

Thank you for your help! 

Best wishes, 
LG

Dan_A
Community Specialist
Community Specialist

Hello LG5,

 

Woohoo! Glad to hear that this has been sorted out and thanks for sharing your resolution in the Community. Let me know if you have other questions and concerns. We're here to help.

 

Regards,

Dan

aatienza
Community Specialist
Community Specialist

Hey there,

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.
 

I appreciate the help, Dan.

 

Thanks,

Archie