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The operation couldn't be completed. (kGSKErrorDomain error - 83902.)

LukasRene
Community Member

‎08-29-2023 01:07 AM

Hi,

 

I am getting an error (The operation couldn't be completed. (kGSKErrorDomain error - 83902.)) when trying to add any device to my new home (I have two Nest Minis and one Nest Audio).

I have already seen a lot of comments saying that this issue might be related to the language settings, so I already tried setting this up in Spanish (Spain), English (US) and German (Germany). All attempts have led to the same error. 

My iOS language is English. I live in Germany. I bought the devices in Spain.

Can anybody kindly point me to possible solutions?

Thank you!

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Alex_S
Community Specialist
Community Specialist

‎09-01-2023 10:45 AM

Hi LukasRene,
 

Thanks for posting—let's get this sorted out. You mentioned that you are getting an error when adding the Google Nest devices to your new home. To confirm, they were previously set up in your account (old home)? If yes, factory reset your Google Nest devices and then try to do the set up again. If the issue persists, use a different setup phone.


Regards,
Alex

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