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The sound control on the TV does not work

Anonymous
Not applicable
My Google nest mini stopped controlling the sound on my Samsung TV. The command "Hey google, volume e.g. 7 on My TV" no longer works and instead the sound on the Google nest itself is turned up. It's been a few days since it still worked. Other TV controls (turning on, off, changing channels) work normally.
1 Recommended Answer

GarrettDS
Community Specialist
Community Specialist

Hey folks, 
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread. 

Have a great day. 
Garrett DS
 

View Recommended Answer in original post

5 REPLIES 5

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Sound controls have been messed up due to the Sonos Lawsuit.. I imagine there will be issues like this while google figures everything out.  

Anonymous
Not applicable

Oddly, the "Hey Google, volume mute on my TV" command still works.

Slang
Community Member

Same problem here. I can still mute the TV, turn it on/off etc, but when I try to adjust volume on the TV, google adjusts the nest volume instead.

Anonymous
Not applicable

@Slang @Ashepherdson 

I restored the Google Assistant voice model yesterday and the volume control on the TV works.

GarrettDS
Community Specialist
Community Specialist

Hey folks, 
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread. 

Have a great day. 
Garrett DS