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Tunein radio

Cc789
Community Member

Hi tunein radio has suddenly stopped playing on both my Google hub display and nest mini. I have unplugged the router and devices but still nothing happens apart from an advert and the tunein jingle.

1 REPLY 1

ByronP
Community Specialist
Community Specialist

Hi Cc789,

 

Thank you for posting here in the community. I´m sorry that the Tunein radio doesn´t work. I understand how frustrating it is when you have already unplugged the devices but they still don´t work. Help´s here.

 

Make sure that the radio service is still linked to your Google Home app. If the radio is still linked, please try to unlink and link back again using the following steps:

 

  1. Open the Google Home app.
  2. Tap the account.
  3. Verify that the Google account shown is the one linked to the speaker or display. To switch accounts, tap another account or add another account.
  4. Tap to close the account screen.
  5. Tap Settings.
  6. Under Services, tap Radio.
  7. Choose a radio service, then tap OK.
    • To link an account, sign in or sign up for the radio service. Follow the in-app steps.
    • To unlink an account, tap Unlink Account.

Also, try to use different voice commands to play the radio. There is a good article on listening to radio on your Google Nest speaker or display to check out a few recommendations and troubleshoot the issue.

 

Let me know if you need more assistance.

 

Regards,

Byron