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Turning Camera off

SafAlum
Community Member

You used to be able to turn the Camera off from the app.. why has that function been removed?

Now according to the Google Help site, I can only do it physically or create an automation. It should be as simple as a button on the app.

2 REPLIES 2

SafAlum
Community Member

Edit:

I changed my Home and Away status to "Home", and the button to turn it off had appeared 

JuanCH
Community Specialist
Community Specialist

Hi SafAlum,

 

Thanks for reaching out to the community! I understand you're having some inconvenience with the option to turn your camera off directly from the app. I appreciate you confirming that after changing your Home/Away status to "Home," the option to turn your camera off appears. I'm here to help!

To understand the situation better, I have some questions for you:

  • What's your camera device model?
  • Which app are you using? Is it the Google Home or Nest app?
  • Are you using Android or iOS as your mobile operating system?

Please keep me updated. I look forward to your response.

 

Sincerely,
Juan