Two Google Hub devices

[Turzanski]

I have a Google Nest Hub 2 generation and I want to buy another Google Nest Hub Max device. My question is: will the second device pick up the existing settings on the first device? Or do I have to set all the settings again?

[Princesss]

Hi Turzanski,

Thanks for posting in the Community.

That's really a good question. Right now, setting up a new Google Nest speaker will still require you to take the same steps. Though we know the steps are easy, I know that it would be very helpful saving time if this would be available especially you're using the same info.

No worries, we'll take this as a feedback and let the team know about this. In line with this, we’d like to encourage you to send feedback about this and for any features that you’re looking forward to using with our Google Nest devices. Here's how you can send feedback: Share feedback about Google Nest
 

Let me know if you have additional questions and I'd be happy to help.

Best,

Princess

[Turzanski]

To the new Google Hub Max must be added all the devices already existing to the old Google Hub?

[Juni]

Hey Turzanski,

Thanks for reaching out. If you set up your Nest Hub Max using the same email address, all the devices showing up in your existing Google Nest Hub should reflect on it too. 

Regards,

Juni

[Turzanski]

Thank you Juni. 

I also installed the second Google Max device, both are working fine but I am facing a small problem: how do I access the camera from my smartphone to see what is happening in the living room where Max is installed

[Juni]

Hi there,

Got it. Glad that you were able to set it up. Did you set up the camera too? If so, you should be able to view it from the Google Home app. If not, check out the additional steps below:

1. Open the Google Home app .
2. Tap Favorites or Devices .
3. Touch and hold the Nest Hub Max for which you'd like to set up the Nest Cam.
4. At the bottom, tap Set up Nest Cam.
   Note: If you have a Nest account or Nest devices set up in your home, you should be given the option during this setup process of migrating your Nest Account to your Google Account so that your Nest Hub Max can work with other Nest devices.
5. Follow the on-screen directions and when prompted, use your mobile device's camera to scan the QR Code displayed on your Nest Hub Max.

Check out this helpful article to know more about your Nest Cam on Google Nest Hub Max.

Nest Cam on Google Nest Hub Max

Cheers,

Juni

[Turzanski]

So...in the Home application, the Nest Hub Max icon "see the nest cam" appears, but when I open it, the camera is offline and I don't know why...
I restarted but in vain...

[Juni]

Hey there, 

Thanks for the details you've shared. You can try to factory reset your Google Nest Hub Max. This erases all your personalized settings and restores the factory default settings. It won’t automatically reconnect to WI-Fi, and you’ll need to set it up again. Check out the article below to know more about it.

Factory reset Google Nest or Home speakers or displays 

Best,

Juni