Unable to Connect My Google Home

[RomarioYap]

My google home suddenly disconnected. I tried to setup from the beginning but at the end there was an issue, hence, unable to setup the device.

[Princesss]

Hi RomarioYap,

Thank you for posting. 

I'd like to know more details about what you're experiencing so we can sort this thing out.

• Are you getting any error message or prompt every time you try to use or set up your Google Home?
• Are there any changes made prior experiencing this?
• Are there other Google Home/Nest speakers connected on the same network?

Let's try to check first the speaker's distance from the router and before setting it up, unplug the router from the power source for a few minutes to refresh your network connection. As soon as it is done, set up the Google Home by following the steps on this link.

Feel free to respond if you have any questions.

Best,

Princess

[Princesss]

Hi RomarioYap,

I'd like to follow up if you still need help with connecting your Google Home/Nest speakers to your network.

If you still have questions, please feel free to respond to this thread and I'd be glad to help.

Best,

Princess

[Princesss]

Hi RomarioYap,

Due to inactivity of this post, I'll be closing this thread now.

Feel free to start a new thread if you still need assistance with your Google Home/Nest speakers and we'd be glad to help.

Best,

Princess