cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Unable to change Digital Wellbeing settings to play explicit content

zergio
Community Member

Hi, recently the all my smart displays and smart speakers no longer allow me to play songs or podcasts with explicit content, if I go into the Digital Wellbeing settings I see that there is no compatible device. Is it possible that the problem is that I am in Hungary while the device was purchased in Italy? I had the same problem when Digital Wellbeing was introduced and to change the settings (which I accidentally changed) I had to go back to Italy.

3 REPLIES 3

Princesss
Community Specialist
Community Specialist

Hi zergio,

 

Thanks for posting in the Community.

 

I appreciate the details you've provided. Digital Wellbeing may not be available in all countries. Since you've mentioned that those settings are available in Italy when you set it up, let's try changing your phone's language to English US as Digital Wellbeing is working in English US language.

 

After that, reboot your Google Nest display and your router simply by unplugging it from the power source for a few minutes. Force close the Home app and let's see if that would make any changes.

 

Let me know how it goes.

 

Best,

Princess

zergio
Community Member

Changing the language had no effect, but after several weeks the problem resolved itself, In any case, thank you

Muddi
Community Specialist
Community Specialist

Hi zergio,

 

Sweet! Happy to hear that the issue is now resolved. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

 

Cheers,

Muddi