Unpause, google

[Santa]

I made a mistake, oh my iPad I went to a page with a devices listed on them, and i paused, Google I don’t know if I did the app itself or just the speaker. now I can’t find the page I did it on to unpause it, should’ve never done it. When I go on Google home app, and when I hit devices, the speaker is showing up on there still, but it still will not connect to the Wi-Fi, which is my privately Wi-Fi. Can you please help me windows I’m not good on this stuff mostly. I might not remember how to get back on this. Here’s my email just in case: (#).

      Thank-you

[Alex_S]

Hi Santa,
 

Thanks for visiting the Google Nest Community. Let’s get this sorted out. Who is your internet provider? Are you using a Google Wifi router?

Regards,
Alex

[Santa]

No, using a Xfinity router. 

[Princesss]

Hi Santa,

Thanks for responding.

Have you already tried performing a complete reset to your Google Nest speaker? If not, let's try this step and see if this would make any changes to its behavior. Here's how you can perform a complete reset: Factory reset Google Nest or Home speakers or displays

Let me know how it goes.

Best,

Princess