Unresponsive

[Pfm]

Hi I have just set up my nest second generation

And I am have trouble to get it to respond and action what I ask it to do

[Pfm]

Hi I have just set up my nest second generation

And I am have trouble to get it to respond and action what I ask it to do

[LovelyM]

Hello Pfm, 

Thanks for reaching out to the Speakers and Displays Community forum.

It seems like you already created another thread about this concern, so I'll merge this with the main post so we can communicate effectively. Please follow the main thread for updates.

Cheers, 
Lovely

[Princesss]

Hi Pfm,

Thanks for reaching out. 

We're sorry to hear about this. Could you tell us when did you notice this? Also, how far is your Google Nest speakers from your router?

Let's make sure that the speakers are within a good range from the router, preferably within 10-15 feet away from each other. Also, check the mute button of your device making sure that it is not turned on. It's also best that there are no other background music or noises that could affect while you're commanding the device.

Keep me posted.

Best,

Princess

[Pfm]

Thanks for your advice and I am pleased to say it is working perfectly. Positioned in a different place. 

Once again thanks 

[LovelyM]

Hey there Pfm, 

Wonderful! We're glad that everything worked out for you. We're going to lock the thread within 24 hours. If you have further concerns, please feel free to create a new post.

Kind regards, 
Lovely

[Pfm]

Thanks for all the advice 

[LovelyM]

Hello again Pfm, 

No biggie! We appreciate you keeping us in the loop. We're going to lock the thread shortly, so please feel free to create a new post if you have further concerns.

Cheers, 
Lovely