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Unwanted Broadcasts

Fredwvu
Community Member

I sent this question in and the thread closed with no replies.  I'm still having the problems. @GarrettDS 

We set up some funny broadcasts through our routines and later deleted them. They stopped for months and now they began broadcasting again same time. So now we have a broadcast “(Dog’s name) it’s time for treats” well we work remotely and do not want our coworkers to hear these broadcasts. The routine is gone out of Google home routines. Google does not respond when I ask to stop them- not that that should of worked. Where else can I find it?! Thanks for your help.

Trouble shoots checked both my husband and my Google routines. Tried to ask Google Assistant to help.

6 REPLIES 6

Ashepherdson
Platinum Product Expert
Platinum Product Expert
  1. Go to myactivity.google.com

  2. From the options menu select other google activity

  3. Scroll all the way to the bottom

  4. You’ll see Google Assistant Routines and a delete button

  5. Tap delete and confirm

  6. Reboot all devices once you have completed the first 5 steps

We did not see the reboot. It started doing it twice in a row. We have not synced all devices. Hopefully tomorrow is better. Thamks

GarrettDS
Community Specialist
Community Specialist

Hey there,
I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help. Thanks so much to Ashepherdson for the help here.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

Please let me know.

Best regards,
Garrett DS
 

It WORKED!  Thank you so much for stopping the broadcasts.  No confusion, great help I just needed to keep reading!  The final step reboot was a must. Thank you, Thank you.

 

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Awesome glad it worked out for you !!

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. Thanks again to Ashepherdson for the amazing help here! If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS