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Video stutters

Idc4ausername
Community Member

Hi I'm looking for a simple solution that isn't stereotypical check the router and ect.

Im trying to cast to my device only reason I bought it besides music play, and it will stutter around video playback at random and show scenes out of order

 

 

 

 

 

3 REPLIES 3

Muddi
Community Specialist
Community Specialist

Hey Idc4ausername,

 

Thanks for visiting the Community.

 

Sorry to hear that you're having issues casting videos to your device. A few questions: what type of Google Nest Hub do you have (1st, 2nd gen or Nest Hub Max)? What type of videos are you casting (YouTube, Netflix)? How far is your Nest display from your router? Also, what are the troubleshooting steps that you've done?

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hi Idc4ausername,

 

How's it going with your Nest Hub? Let us know by updating this thread and the Community will be happy to lend a hand.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey Idc4ausername,

 

Just bumping in to make sure that you've seen our responses. I'll lock this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi