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When I go to my Google Home speaker settings it displays nothing further. Why?

Rdianco
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

 

I reinstalled the app, unplugged my Google Home speakers and still it displays nothing when I go to the Google speaker settings to connect to a Bluetooth speaker.

3 REPLIES 3

frances
Community Specialist
Community Specialist

Hi Julzz,

 

Thanks for reaching out. That is definitely an odd issue, I would be more than happy to help find a solution! First, I have some questions.

  • Is your Google Home App completely blank?
  • What issue is happening specifically?
  • Is the issue with the app or the devices?

In the meantime, here are the steps to connect a Bluetooth device to your Google Nest/Home device:

  1. Turn on your Bluetooth speaker and make sure it’s in pairing mode. Press the pairing button on your Bluetooth speaker, if possible.
  2. Open the Google Home app Google Home app.
  3. Make sure you're in the right home. The name of the home is at the top of the screen. To change homes, tap the arrow next to the home name.
  4. Tap your device.
  5. At the top right, tap Settings  and then Audio.
    • If this is your first time to use Bluetooth on this device, tap Paired Bluetooth devices and then Enable pairing mode and then go back to Audio.
  6. Tap Default music speaker and then Pair Bluetooth speaker. Your Google Nest or Home device will then scan for Bluetooth devices.
  7. Tap the Bluetooth device once it appears on the screen and then Done.

Please keep me updated, I look forward to your response!

frances
Community Specialist
Community Specialist

Hi All,

 

It's been a few days since we have heard from you. Just checking to see if this issue has been resolved. Feel free to ask any other questions or concerns you have. We're here to help!

frances
Community Specialist
Community Specialist

Hi All,

 

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.