10-08-2022 06:41 PM
How to fix when it says the past owner of the hub need to take it off thier google home and they do but still won't work
10-09-2022 12:27 AM
Reset the device..?
10-09-2022 09:19 AM
The previous owner of the Nest Hub needs to "Remove" or "Forget" the device in the Google Home app while it is still on the previous owner's Wi-Fi, and then perform a factory reset.
https://support.google.com/googlenest/answer/11151047?hl=en#zippy=%2Cspeakers-and-displays
Otherwise you may need to contact Google Nest Support to see if they can override their limitations on the device: https://support.google.com/googlenest/gethelp
10-12-2022 01:50 PM
Hi folks,
Thanks again for helping here, @MplsCustomer.
@Jose_ and @KDusich, I hope you've got the answer you're looking for. If you're still in need of any assistance, feel free to let us know.
Best,
Dan
10-15-2022 11:02 PM
Hey there,
It's been some time since this thread was updated. Does anyone here need assistance?
Cheers,
Muddi
10-16-2022 11:33 PM
Hi everyone,
Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
Cheers,
Muddi