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When viewing a Nest camera on home hub, media stops playing

marezmichael
Community Member

I have a Nest IQ camera in my sons room as well as a Google Mini speaker. I play white noise from that speaker, but once I stream that camera from my home hub in my room, the white noise will stop playing. As soon as I end the stream, the white noise will immediately play again.

This issue does not occur on my home hub max.

None of my speakers or displays are apart of a group.

4 REPLIES 4

frances
Community Specialist
Community Specialist

Hello marezmichael,

 

I'm sorry to hear that you are experiencing this issue of your media freezing when you try to stream your Nest camera. I definitely understand your concern, this is a very frustrating issue. This is an issue our team is aware of and currently looking into.

 

In the meantime, it would be great if you could share feedback from your device using the keywords, "Media pauses on devices when streaming Nest Camera". Your feedback will help our team investigate the issue. You can also check this link out for more information on how to send in feedback. 

 

I apologize for the inconvenience caused and appreciate your patience. 

frances
Community Specialist
Community Specialist

Hi All,

 

Just checking to see if you have any other questions or concerns. Thanks.

marezmichael
Community Member

Still no fix for the issue.

frances
Community Specialist
Community Specialist

Hi marezmichael,


Thanks for your response. I appreciate your patience at this time. 

 

As there is nothing else we can do at the moment, I will go ahead and lock this thread. If you have any new questions or concerns, feel free to make a new post. Have a nice day.