01-12-2022 08:08 PM
Been using the white noise ambient sound to help sleep and noticed last night the sound had been changed. Sounds like a new file and it's not only quieter the audio loop is a lot shorter, with a sudden drop off after about 30 minutes before it loops again (the previous one was about an hour long and started again much faster). Is there a way to restore to the older sound file?
Answered! Go to the Recommended Answer.
01-18-2022 04:14 PM
Hi everyone,
Thanks for your feedback here! There was an issue impacting our white noise experience. It’s fixed now and working as it previously did.
Hopefully that answers your questions, but let me know if you need any more help. Thanks!
01-19-2022 07:37 PM
Maybe it’s just me…. but the sound is back to normal? I’m in the US east coast. So happy it’s back 😁
01-19-2022 07:52 PM
I think it's also back for me too. I'm in the west coast Canada.
01-19-2022 09:19 PM
Google confirmed that it was back to normal yesterday (Tuesday). My entire family slept like babies again.
01-19-2022 09:21 PM
Google confirmed that it was back to normal yesterday (Tuesday). My entire family slept like babies again.
01-19-2022 11:41 PM
Wait, it's different for me. I have paired home mini, original, and one speaker stops after a short time while the other continues to play the rain sounds. So, both start at the same time but one drops off after about 10 min. This behavior started about 5 days ago and is still happening as of yesterday night.
01-20-2022 08:25 PM
Can this community help this issue go viral as well, just like we did with White Noise?
02-21-2022 10:09 AM
Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.
Have a great day.
Garrett DS