White noise stopping

[Sazmamf]

Hi 

For the last 72 hours the nest mini in my daughter's room is stopping playing white noise after an hour or 2. It's becoming a real issue as she wakes up as soon as it stops 

No sleep timers have been set or any routines. We used to just be able to say play white noise and it'd play for 12 hours but now it's constantly stopping. 

Please help, thank you 💤

[Dan_A]

Hi Sazmamf,

That certainly isn't the experience we want you to have with your Nest Mini ― let's check out the history of the Google Assistant first on your Google Home app. From there, we can isolate your concern. Follow the steps below:

1. Open the Google Home app.
2. At the top right, tap your account.
3. Tap My Activity.

Tell us if there's a record where the white noise stopped.

Looking forward to your responses.
 

Best,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

[Dan_A]

Hi Sazmamf,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Cheers,

Dan