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Why doesn't Nest mini 2nd generation play music in the UAE region?

johndp
Community Member

Hi,

I recently bought a Nest mini 2nd generation speaker in UAE (Dubai) through the e-commerce website noon.com

The configuration was done successfully and followed the instructions except for playing music/songs from youtube music or Spotify. Is it restricted to playing music in this region or any other issues?

Please help to fix the issues.

6 REPLIES 6

Azarco
Community Specialist
Community Specialist

Hey johndp,

 

Thanks for reaching out. 

 

We know how important this is for you however, since Google Nest Mini isn't officially launched in your country, some features may or may not work. What's the exact command you've used and what's the response of your Nest  Mini when you ask it to play music? Do you have the option to link your music provider on the Google Home app?

 

Looking forward to your response.

 

Best,

Alex

johndp
Community Member
Hi,
 
Whenever I give a command like "Hey Google, Play some music" it answers "It’s not available, But you can play music with other devices". I bought this product in UAE through the e-commerce website noon.com and have tried 3-4 times re-configuring the device. It responds to other commands like "What is the time? What is the weather like? etc., but facing the problem only with music/songs even though youtube music and Spotify are already linked.
 
I suspect this issue is due to a geographical restriction (UAE), Are there any other possible ways to access music? Please advise.

Princesss
Community Specialist
Community Specialist

Hi johndp,

 

Thanks for the details you've shared. You might want to try setting up your Google Nest Mini and use US English as your language and location. However, just to set your expectation, this may or may not work. 

 

Let us know if it works.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi there,

 

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

Muddi
Community Specialist
Community Specialist

Hey johndp,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.

 

Cheers,

Muddi
 

Muddi
Community Specialist
Community Specialist

Hey johndp,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.

 

Cheers,

Muddi