09-14-2021 06:34 AM
09-14-2021 07:28 AM
Hi Larches, it may be a matter of how frequently Google's server polls for updates for news services or it could be how the news service makes the items available push/or upload. These devices are speakers, and not the source; content providers are in partnership with Google.
I'd leave feedback in the Home app by clicking your profile pic and choosing the feedback option.
09-14-2021 07:40 AM
Hi @GothamNY, thank you for your response.
Of the those possibilities, I'm guessing it would come down to Google's polling rather than the news service, given that it works well with the same news service via Alexa. Unless the BBC are restricting updates specifically for Google for some reason.
I will try leaving feedback as you suggest (but won't hold my breath for a quick fix!).
09-14-2021 06:57 PM
Hi All,
First, thank you GothamNY for answering the question. I greatly appreciate your help.
Hello Larches, thank you for your post. I apologize for the inconvenience caused by not being able to hear previous news broadcasts/briefings. As GothamNY stated, you can open the Google Home App send us feedback from there. Here are the steps to sending in feedback. Please let us know if you have any other questions or concerns, thanks!
09-15-2021 08:37 AM
Thank you @frances, I have submitted feedback via the app.
09-15-2021 08:41 AM
Hello @Larches, I appreciate your help! As you have sent in feedback, I will go ahead and lock this thread. As always, if you have any new questions or concerns, please feel free to make a new post. Have a nice day!