04-05-2023 01:11 PM
So I got a new internet provider and my nest keeps wanting to connect to the old wifi .. how do I connect to new WiFi ?
04-05-2023 01:39 PM
Since Google Nest does not have a way to update Wi-Fi settings on many Google Nest devices, the easiest way is to set the network name (SSID) and password on your new router/modem to the same values used on your old Wi-Fi router/modem. Then you don't have to update any of your devices. That's what we did when we got a new router/modem.
If you can't do that, then the general process is to remove your Google Nest devices from the Google Nest app or Google Home app, do a factory reset of each device, update your Wi-Fi network, and reinstall your devices:
04-09-2023 06:06 PM
Hi Bhoney16,
That certainly hasn’t been easy for you. Have you checked MplsCustomer’s response with the provided link to follow? How was it? You can also follow the steps below if you can't open the link.
Set up your speaker or display on the new Wi-Fi network:
If these steps don’t solve the issue, you’ll need to factory reset your speaker or display, then set it up again.
If your speaker or display is connected to an existing Wi-Fi network, but you'd like to connect it to a new one, follow the steps below:
If you get an error message that says 'could not communicate with your [device]' when you try to forget your network, or the steps above don't work, you'll need to factory reset your device and set it up again.
Hope this helps.
Best,
Dan
04-14-2023 07:53 AM
Hi Bhoney16,
Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
Best,
Princess
04-12-2023 07:55 PM
Hi there,
I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have
Thanks,
Juni