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Will not stream radio, podcasts, or music

Davemats95
Community Member

Will not play radio stations or podcasts!

 

For the past two months whenever I try

  • Streaming a radio station like WMFE or 106.7 Lite FM
  • Playing  a podcast
  • Playing a song off of YouTube Music

The device will say: “Sorry, something went wrong. When you’re ready give it another try. 

 

Google searches and asking the weather still work. Casting to the device still works

 

Any suggestions?

3 REPLIES 3

Muddi
Community Specialist
Community Specialist

Hey Davemats95,

 

My apologies for the delayed response here. I know how challenging it is when somethings not working on your Google Home/Nest device. We'd love to help.

 

A few questions:

 

  • When did the issue start?
  • What specific Google Home/Nest device do you have?
  • How far is your device from your router?
  • What country are you located in?
  • Does it happen on the Google Assistant app on your phone?

 

Please reboot your Google Home/Nest device by disconnecting it from the power source and leave it unplugged for 1 minute. Once done, check if your device will have the same behavior.

 

Let me know how it goes.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hi Davemats95,

 

I'm just checking in if you still need help with your device. Feel free to update the thread, and we're happy to assist you.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hi there,

 

Just bumping in to make sure that you've seen our responses. I'll be locking this thread if we won't hear back from you again in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi