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Won’t connect to smart LED lights got disconnected and it can’t find device to connect again

Meerkat
Community Member

I am trying to connect my smart lights but it can’t find device 

3 REPLIES 3

GarrettDS
Community Specialist
Community Specialist

Hey there Meerkat, 

I'm so sorry that you're having issues with trying to connect your smart lights to your app, I'm sure it's frustrating, but I'm happy to look into this for you. 

 

Would you mind letting me know what troubleshooting steps you have taken to try and fix this? Have you uninstalled and reinstalled the app?

 

I look forward to your response. 

Best regards, 
Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours. 

 

Have a great day. 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey folks, 

It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread. 

 

Have a great day,

Garrett DS