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Speakers and Displays

Blog Posts

Gemini for Home voice assistant - Two Week Recap Read more

Welcome to Gemini for Home voice assistant, early access: Things to know Read more

Rollout begins: an all-new, more powerful assistant for your home Read more

Forum Posts

Resolved! Having trouble with Speaker groups? Read this first

Hi everyone, Thank you for continuing to notify us of the reliability issues you’re facing with your Speaker groups. I escalated these issues internally and the team is actively investigating a resolution. If you’re able, all feedback is appreciated!...

Troubleshoot setup: Google Nest or Home speaker or display

Here are some steps I recommend to resolve issues during the setup of Google Nest or Home speakers or displays.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or table...

David_K by Diamond Product Expert
  • 25707 Views
  • 0 replies
  • 15 kudos

Nest mini 2 disconnects by itself

So basically every 3 am or so when i wake up the nest mini it says "Please log in through the google home app" and when i check the notifications of the Home app it literally says device disconnected when i never even entered the app and when i recon...

Lodrex by Community Member
  • 437 Views
  • 2 replies
  • 0 kudos

Two Google Mini DEad

I have Google Mins throughout my home to control lights, shades, thermostats and more. I have grown to rely on these little guys.Last week two of them decided to give up the ghost.1 - constantly loses wifi connection. I will reset it and it works for...

jediscuba by Community Member
  • 565 Views
  • 3 replies
  • 0 kudos

Alarm & Timers

Hello,Since yesterday I can no longer set an alarm or timer on my google home. When I repeat the question he has heard me well, but he says he does not understand me. I have multiple devices and it does not work on all of them. Restarting does not wo...

IvovdA by Community Member
  • 809 Views
  • 7 replies
  • 3 kudos

Can't connect new Google Nest Home Max

Trying to connect a new Google Nest Hub Max for first time. Cannot do so. Although I get a message that it has connected, I then get an immediate second message that SOMETHING WENT WRONG, and it says to be sure that Network Access is turned on. It is...

mikestaff by Community Member
  • 270 Views
  • 1 replies
  • 0 kudos

The device was setup for a different User. Factory reset.

When I connect to my google home mini to my google home. It says the device is connected to a different user. Please factory reset it. I have already reset it. It works for a day and falls into same issue. Can you help me?Also I need advice on which ...

Jumana1 by Community Member
  • 350 Views
  • 1 replies
  • 0 kudos

Getting run-around on Google Home Max

So I've unboxed a Google Home Max I purchased a few years ago. I just never got around to setting it up. I have the Google Home app, and the device is found when connected, however the app says there is more setup involved, and am told to go to the h...

dunk777 by Community Member
  • 355 Views
  • 1 replies
  • 0 kudos

Night volume and morning alarm volume question

Hello, I have a 7” nest hub in my bedroom. At night I listen to ocean sounds at volume 5 for an hour while I fall asleep. In the morning, I need the volume on the alarm to be a lot louder. Can this be a possibility?

nhnonna by Community Member
  • 299 Views
  • 1 replies
  • 0 kudos

Resolved! My Google nest mini not connecting to my Google account

Hi My Nest mini after connecting to WiFi on my iPhone via Google home app isn’t getting linked to my Google account. hence, I can’t use it. Here’s the error message for your reference, that I get every time. The operation couldn't be completed. (kGSK...

Kartik24 by Community Member
  • 769 Views
  • 3 replies
  • 1 kudos
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