Update on Assistant experience on Nest Speakers & Displays Read more
Forum Posts
Resolved! Having trouble with Speaker groups? Read this first
Hi everyone, Thank you for continuing to notify us of the reliability issues you’re facing with your Speaker groups. I escalated these issues internally and the team is actively investigating a resolution. If you’re able, all feedback is appreciated!...
Need help with setup? Troubleshoot common Google Nest or Home speaker/display problems
Here are some steps I recommend to resolve issues during the setup of Google Nest or Home speakers or displays.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or table...
Google Nest Hub stuck on Grey G screen will not reset
My Nest Hub has a grey screen with G on it today, cannot factory reset as suggested in another post. It will prompt to reset then go back to the grey g screen never changing. I tried unplugging and plugging numerous times and reset multiple times in ...
BBC radio 3 getting confused with youtube channel
Hi all. when I ask my speakers to play BBC radio 3, it says "check out this radio 3 station on you tube music", and starts playing some random music (seems to be different ever time?). Also sometime the device will stay "Sorry, youtube TV isn't avail...
BBC 3 not working. R2 and 4 OK
I have used voice and automation to play BBC Radio 3 but for the last week or so Nest reports ‘can’t do that right now’ etc. Radio 2 and 4 works fine.i have reset the router and speaker but it is the same.Any idea please? Thanks
Screensaver isnt displaying all google photos
I have an album created to display photos on my Google Chrome and the Nest Mini. Both don't display all of the photos in the album, only a select few ( maybe 5 out of 65). I've seen many posts with people having a similar issue but they are without a...
Nest Audio wont turn on
Hi one of my Nest Audio devices is not booting,It does not even turn on the lights,I have tried:to disconnected and wait for more than 5 minutes, reconnect it and nothing.to change places with another nest audio, (different room so different plug as ...
BLACK BOX OVER SCREEN NEST HUB DISPLAY
Hi, I have a Google Home Nest Hub Display unit that I love and rely on quite heavily. But, out of nowhere, I started seeing green lines across the display but I could still use it. Then, last week, a black box was covering most of the screen. I unplu...
Resolved! Having trouble reconnecting to my network
Hi our Internet was factory reset by the company. I changed the username and password back to settings from before. I can't get my google hub to reconnect to the network. I have factory reset, un-installed and reinstall google home. I don't know what...
Change language and volume
Hi! I got two current issues with my Nest Audio/Google Home.1. I can't change the volume on my Nest Audio by voice anymore. The lights blink as if the command is understood but nothing happens. I can control the volume within the app though. I think ...
Google Nest Hub Not Connecting To TP-Link AXE5400 Router
I have switched away from my ISP router to this new router, but even with the same ssid and password set on the router, it says there's a network problem.
Routines & Google Assistant malfunctions on Nest Hub Gen 1 and Gen 2
Hello,I just got out of a call with Google Nest Support where we tried troubleshooting this to no avail - but I'm writing also here as there is an update.So - I have 3 Nest Hubs, 1 Gen1 and 2 Gen2. The Gen1 was working perfectly with my routines unti...
