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Speakers and Displays

Blog Posts

Expanding early access to the Gemini for Home voice experience Read more

Gemini for Home voice assistant - Two Week Recap Read more

Welcome to Gemini for Home voice assistant, early access: Things to know Read more

Forum Posts

Resolved! Having trouble with Speaker groups? Read this first

Hi everyone, Thank you for continuing to notify us of the reliability issues you’re facing with your Speaker groups. I escalated these issues internally and the team is actively investigating a resolution. If you’re able, all feedback is appreciated!...

Troubleshoot setup: Google Nest or Home speaker or display

Here are some steps I recommend to resolve issues during the setup of Google Nest or Home speakers or displays.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or table...

David_K by Diamond Product Expert
  • 25928 Views
  • 0 replies
  • 15 kudos

Google home hub boot loop

I've tried to factory reset, unplug, and unplug my router. My Google hub still is in a boot loop. Any suggestions?

DGWayne by Community Member
  • 1860 Views
  • 2 replies
  • 0 kudos

Nest Hub displaying "Check internet connection"

It’s been occurring since last month on and off. 2of my hubs constantly show up the check internet connection message.It is so annoying !!!I tried to change the 2.4 and 5Ghz channelI tried to turn off the access control and allow the guest network se...

Ilok26 by Community Member
  • 1657 Views
  • 6 replies
  • 2 kudos

Nest Hub Max- Black Lines on Left of screen

I purchased a Max In June of 2021 and now the display screen has Black Lines on the Left side. I have done a Factory reset on it and they are still there. This hub has never left the counter top from the day it was pulled out of the box. I would like...

KLeupold by Community Member
  • 1679 Views
  • 5 replies
  • 0 kudos

Can no longer cast from Samsung Phone to Hub Max

I could cast from my phone before. Now it is no longer an option. The hub is set up fine, it shows up in my Samsung tablet just like it did on my phone before. We have 2 identical Samsung S8 phones and it has stopped on both of them. This is true fro...

Edo_Fam by Community Member
  • 2043 Views
  • 6 replies
  • 2 kudos

Grey screen on hub

Hub has gone into grey screen with g logo. I've tried rebooting and factory reset to no avail. Just a grey screen. Tried resetting with 11 power ups still a grey screen

Google speaker keeps playing music after I tell it to stop

I have a new Google Nest and a Google Mini and for some reason after I ask it to turn off the music, it does for a bit but then randomly starts playing it again and I can’t figure out why? It does it 95% of the time. the streaming service is Apple Mu...

jderry by Community Member
  • 13727 Views
  • 8 replies
  • 11 kudos

Notifications tru banner on nest hub not showing

I have a new nest hub. I have all te right settings ( i think) so the notification banner should show up.only i dont get any banner when i have an event. i get the notifcation on my phone. but not on the hub.does someone have a solution? with regards...

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