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Speakers and Displays

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Update on Assistant experience on Nest Speakers & Displays Read more

Update regarding recent changes to speaker groups for Nest speakers, displays, a... Read more

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Having trouble with Speaker groups? Read this first

Hi everyone, Thank you for continuing to notify us of the reliability issues you’re facing with your Speaker groups. I escalated these issues internally and the team is actively investigating a resolution. If you’re able, all feedback is appreciated!...

Difficulties initiating factory reset

I have a second generation Google home mini. So I looked up how to factory reset after going through all of the troubleshooting for a disconnect a device. I turn the microphone off and then I put a finger in the center of the orange lights, but no ma...

RobertR by • Community Member
  • 352 Views
  • 6 replies
  • 0 kudos

Hub Max stuck at g screen. Trouble shooting does not work.

My Google Home Max was working last night. This morning it's stuck on "G" screen with a white background. I have tried the unplug and wait 10 seconds 10 times trick, but it didn't work. I tried holding the volume buttons down and then re plugging bac...

Steve52 by • Community Member
  • 441 Views
  • 6 replies
  • 0 kudos

Google Nest Hub Max connected to another account

I have owned my Hub max from new. Today (owing to the camera being offline) I disconnected the device from my account and completed a factory rest. Now when I try to reconnect it I constantly get the error message "Google Nest Hub Max connected to an...

My Google home max won't factory reset.

Hello all — I have a Google Home Max which refuses to be rest. It gets stuck on the orange lines after hitting reset. When I flip the mic on/off I hear the same notification "the mic is back on"... I see others have had this issue , but no solution w...

ahorihuela by • Community Member
  • 3275 Views
  • 10 replies
  • 1 kudos

Commute to Work gives car details not public transit

Commute to work has always been set to Public Transportation. It randomly switched to car and will not go back no matter which setting its on. Bike or walking it still gives car. As i live in a large downtown city a car is quite literally the last th...

Nadine23 by • Community Member
  • 235 Views
  • 3 replies
  • 0 kudos

Home Hub won’t play hit fm 101.3

My home hub all of a sudden stopped playing hit fm 101.3 if I asked for it instead loading up search results. but if my partner asked it would work and play, so we did a factory reset and now for neither of us will it play. but if a radio station is ...

Bhanna by • Community Member
  • 231 Views
  • 4 replies
  • 0 kudos

Nest won’t connect to new wifi

Desperate for help!I have a 2nd gen Hub, doorbell and a couple of battery cams. I’ve recently changed my internet, same provider but a different modern. Nothing will connect now! I’ve reset everything to factory settings, I’ve separated the internet ...

Turtle777 by • Community Member
  • 719 Views
  • 8 replies
  • 0 kudos
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