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Speakers and Displays

Blog Posts

Gemini for Home voice assistant - Two Week Recap Read more

Welcome to Gemini for Home voice assistant, early access: Things to know Read more

Rollout begins: an all-new, more powerful assistant for your home Read more

Forum Posts

Resolved! Having trouble with Speaker groups? Read this first

Hi everyone, Thank you for continuing to notify us of the reliability issues you’re facing with your Speaker groups. I escalated these issues internally and the team is actively investigating a resolution. If you’re able, all feedback is appreciated!...

Troubleshoot setup: Google Nest or Home speaker or display

Here are some steps I recommend to resolve issues during the setup of Google Nest or Home speakers or displays.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or table...

David_K by Diamond Product Expert
  • 25718 Views
  • 0 replies
  • 15 kudos

Nest hub wifi problem

Hi!So after i woke up today my nest hub 1st gen and nest hub 2nd gen had lost connection. I had to restart the 2nd gen couple of times and my wifi router to be able to get the 2nd gen back online. This didn't work for my 1st gen nest hub though. I ca...

truelutti by Community Member
  • 1294 Views
  • 8 replies
  • 0 kudos

Difficulties initiating factory reset

I have a second generation Google home mini. So I looked up how to factory reset after going through all of the troubleshooting for a disconnect a device. I turn the microphone off and then I put a finger in the center of the orange lights, but no ma...

RobertR by Community Member
  • 1119 Views
  • 6 replies
  • 0 kudos

Hub Max stuck at g screen. Trouble shooting does not work.

My Google Home Max was working last night. This morning it's stuck on "G" screen with a white background. I have tried the unplug and wait 10 seconds 10 times trick, but it didn't work. I tried holding the volume buttons down and then re plugging bac...

Steve52 by Community Member
  • 1380 Views
  • 6 replies
  • 0 kudos

Google Nest Hub Max connected to another account

I have owned my Hub max from new. Today (owing to the camera being offline) I disconnected the device from my account and completed a factory rest. Now when I try to reconnect it I constantly get the error message "Google Nest Hub Max connected to an...

My Google home max won't factory reset.

Hello all — I have a Google Home Max which refuses to be rest. It gets stuck on the orange lines after hitting reset. When I flip the mic on/off I hear the same notification "the mic is back on"... I see others have had this issue , but no solution w...

ahorihuela by Community Member
  • 11543 Views
  • 10 replies
  • 1 kudos

Commute to Work gives car details not public transit

Commute to work has always been set to Public Transportation. It randomly switched to car and will not go back no matter which setting its on. Bike or walking it still gives car. As i live in a large downtown city a car is quite literally the last th...

Nadine23 by Community Member
  • 789 Views
  • 3 replies
  • 0 kudos

Home Hub won’t play hit fm 101.3

My home hub all of a sudden stopped playing hit fm 101.3 if I asked for it instead loading up search results. but if my partner asked it would work and play, so we did a factory reset and now for neither of us will it play. but if a radio station is ...

Bhanna by Community Member
  • 842 Views
  • 4 replies
  • 0 kudos
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