black screen with green stripes

[Scrambler]

we have a Google Nest Hub 2 generation, it was a birthday present.

It worked fine for half a year out now I only see a black screen with green stripes.

tried every reset option but nothing works. 

[gmelanymelissa]

Hi there!

Thanks for posting here in the community. I'm sorry to hear you only see a black screen with green stripes on your Google Nest Hub 2Gen. I appreciate your efforts in taking those steps before. I'm happy to help!

The team would like to learn more about this behavior. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.

To help us assist you better, please include the link to your Community thread and your Community username.

Let me know if you have any other questions.

Best regards,

Melany

[Scrambler]

I just filled in the form and replied.

[gmelanymelissa]

Hi @Scrambler,

We received your form. I appreciate you taking the time to fill it out. Our team will reach out to you via email to further assist you.
Let me know if you have any other questions.

Best regards,
Melany