05-14-2022 02:04 PM
hi, I have an issue with my nest hub (1 gen). when I play Spotify on my nest hub I only can hear the music. the screen doesn't open the Spotify app and when I go to the media tab and press the music that's playing it won't do anything. same when I cast to my tv. i usually can control the volume via the screen but now I only can do it via the hey google command
06-03-2022 11:31 AM
Hey ali1453,
Sorry for the late reply. I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
06-06-2022 11:18 AM
Hey ali1453,
I wanted to check in and see if you are still in need of any help with your device? Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
06-09-2022 10:37 AM
Hey ali1453,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake
06-10-2022 10:32 AM
Hey ali1453,
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
Best regards,
Jake