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casting

ali1453
Community Member

hi, I have an issue with my nest hub (1 gen). when I play Spotify on my nest hub I only can hear the music. the screen doesn't open the Spotify app and when I go to the media tab and press the music that's playing it won't do anything. same when I cast to my tv. i usually can control the volume via the screen but now I only can do it via the hey google command

4 REPLIES 4

Jake
Community Specialist
Community Specialist

Hey ali1453,

 

Sorry for the late reply. I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey ali1453,


I wanted to check in and see if you are still in need of any help with your device? Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey ali1453,


I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey ali1453,


It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake