google home mini setup

[Chadwick001]

I bought a google home mini in the united states and brought it to canada. Unfortunately i didnt realize it would be an issue to connect to once dealing with my Canadian Wi-Fi provider. Is there a way around this and if so how would I go about dealing with it>

[frances]

Hi Chadwick001,

Thanks for your post. No worries, the Google Nest Mini is supported in Canada. I understand your concern and would be more than happy to help get your Google Nest Mini connected to WiFi and running! First, I have some quick questions to get a better understanding of this situation.

• What issue are you encountering? Could you please give me some more details?
• Are you seeing any error messages? If so, where and what does it say?
• Are you using a private house WiFi network?
• Does your WiFi require a one-step immediate password or does it require two steps/a login landing page?
• What troubleshooting steps have you tried so far?

I appreciate your patience and look forward to your response. Thanks!

[frances]

Hi All,

It's been a few days since we have heard from you. Just checking to see if you have any other questions or concerns. Thank you. 

[frances]

Hi All,

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.