kGSK error 83905

[patterm]

My Google Mini was working fine, and now just tells me to connect through the Google Home App. I've tried every piece of advice on here, including changing the language, re-installing the app, re-setting the router, but I keep getting a kGSK error code of 83905. Getting very frustrated with Google.

[Juni]

Hi patterm,

Thanks for posting and for being a step ahead of us. 

This is not the experience that we wanted you to have, let me help you out. A few things: what is the make and model of the phone that you are using? What language are you using? How many languages are there in your Google assistant language setting?

If you have multiple languages in your Google assistant setting try to use En US only for now then set up your Nest Mini. If this did not work, you can go ahead and do a full reset, then set it up as a new device. Check the step below.

Change Assistant language

1. Open the Google Home app .
2. At the top-right, tap the Account icon.
3. Tap Assistant settings Languages.
4. Tap English (United States) or whatever language is currently selected. 
   Note: By default, the language is set based on the customer's region.
5. Choose the preferred language to use instead. It will immediately apply the selection.

Reset Nest Mini: 

On the side of your Nest Mini, switch the mic off. The lights will turn orange. Press and hold the center of the Nest Mini, where the lights are on top. After 5 seconds, your device will begin the factory reset process. Continue to hold for about 10 seconds more, until a sound confirms that the device is resetting.

Reset Home Mini:

On the bottom of Home Mini, press and hold the factory reset button located below the power cord. Look for a circle etched into the base. After 5 seconds, your device will begin the factory reset process. Continue to hold for about 10 seconds more, until a sound confirms that the device is resetting.
 

Let me know how it goes. 

Thanks,

Juni

[Dan_A]

Hey there,

I wanted to follow up and see if you are still in need of any help. Have you had the chance to try the suggestion above? If yes, how is it?

Best,

Dan

[Dan_A]

Hi patterm,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Regards,

Dan

[patterm]

• I did respond. None of the suggestions worked. I have an iPhone X. 
  
  

[Dan_A]

Hey there,

I appreciate your effort. It would help a lot if you could also change your phone's language to US-EN. If you could try another phone to set up your Home Mini with a newly installed Home app. Tell me how it goes.

Cheers,

Dan

[Juni]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

Regards,

Juni

[patterm]

Well yes, nothing you’ve suggested this far has worked. The Google mini did work, but has stopped and just gives me the error message. 

[Juni]

Hi patterm,

It sounds like this has been quite an annoying issue for you, and it looks like you've already done a good amount of troubleshooting with this issue. If you don't mind, would you be able to fill out this form, so someone from Google Support can reach out to you? They would have more tools than we would on the forum to look into this.

Thanks,

Juni

[Juni]

Hi there,

I wanted to follow up if you are still in need of any help. If so, please fill out the form above.
 

Best,

Juni

[Juni]

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Regards,

Juni

[patterm]

No one was able to help me. The speakers still don’t work. Kind of a waste of money. 

[Juni]

Hi patterm,

Thanks for the response. We haven’t received your form. Kindly fill it out so we can continue with the next step. 

Thanks,

Juni

[Juni]

Hi there,

I wanted to follow up if you are still in need of any help. If so, please fill out the form above.
 

Regards,

Juni

[Muddi]

Hi patterm,

Just bumping this up to make sure that you've seen our responses.  I'll lock this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi