06-23-2022 09:36 PM
im trying to look at lyrics on spotify with the music playing but the screen keeps timing out
06-29-2022 12:26 PM
Hey rkime04,
I am sorry to hear you are having trouble with your screen time. I know this is not an ideal situation. I wanted to jump in, and see if I can provide you with an article that has some troubleshooting steps. Please let me know if that helps, or if the issue is still present.
Best regards,
Jake
07-03-2022 12:21 PM
Hi rkime04,
Checking back in — did you find Jake's shared article helpful? Let us know if you still need assistance, we'd love to further assist you.
Thanks,
Alex
07-04-2022 12:23 PM
Hey rkime04,
We haven’t heard any updates from you. I’ll go ahead and lock this thread in 24 hours. If you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.
Regards,
Alex