nest hub error

[NEssie]

hi

first use, update 2-3 zimes to 100% then black screen...

sometimes no wifi, network problem... tried 3 routers...

i did factory reset, same...

thank you

[allllllllllllll]

same problem. wifi on nest hub 7 inches extremely unstable.

[NEssie]

good...

[frances]

Hello @allllllllllllll

Thanks for reaching out as well. I have made a case for you so that you can receive more help from the support team. This will be sent to the email address associated with your community profile. Your Case ID is: 7-1198000031677. 

[NEssie]

anybody options? i use in europe... wifi settings? trhankx

[NEssie · Accepted solution]

its a piece if **bleep**... sell

[frances]

Hi All,

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to contact the support team and refer to Case ID listed above, or start a new thread and we'll be happy to help.

[MonkeyRobot22]

I am having a similar issue. Mine is a few years old. A few days ago it kept saying it had an error and gets stuck loading.  Each time I factory reset, it almost registers with Wifi and home network, but fails. Google Home app took me to a help saying it could not register. Solution was to reboot the device, leave unplugged for 10 minutes and then start again. Still no help. Has my Google Hub died?

[frances]

Hello @MonkeyRobot22 

I responded to your reply on another post you commented on. I look forward to your reply back! Let's get this issue resolved!

[frances]

Hello NEssie

Thank you for trying out a variety of troubleshooting steps. I have made a case for you so that you can receive more help from the support team. This will be sent to the email address associated with your community profile. Your Case ID is: 0-4230000031581.