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nest hub max repeatedly notifies my phone that the camera is offline

Sashi48
Community Member

nest hub max repeatedly notifies my phone that the camera is offline. 23xs in 2 hrs! Im home now standing in Front of the camera and its live in the app on my phone , yet its still telling me the camera is "off line"

3 REPLIES 3

CKDRSL
Community Member

I am having the same problem with my 4 cameras (64 offline or unplugged device notices in 6hr), even though through the NEST app there are working fine.

Sfran69269
Community Member

I've been having the same issue with my Nest doorbell. Before today, I would get a message every once in a while that my doorbell was offline for 10 minutes, usually when the power went out... which is normal. Starting today, I am getting new notifications about it going offline, not even for 10 minutes, but now I'be gotten probably 30 notifications over the course of the just today, and the notifications look new/different. Did something change with these notifications in the Google Home app? I haven't gotten these before today. 

Hay all, after several emails and phone calls / transfers, saying "we will look it to it for you". I just temporarily suspended all google home notifications until I get a response but I will not be hold my breath.