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nest won’t play music

LindaSkinner
Community Member

my mini nest no longer plays music when I ask it to. It does perform any other thing I ask it. I didn’t change anything To my knowledge. When I ask to play music, it says it’s going to and then stops and says something went wrong.

1 REPLY 1

sicsacol
Community Specialist
Community Specialist

Hi LindaSkinner,

 

Thanks for posting. Sorry to hear you're having trouble playing music from your Nest Mini. Don't worry, I'm here to help! What command are you using to play music? Does the issue happen with a specific music platform? Can you play other media content, like podcasts or audiobooks?

 

Here are a few things you can try:

 

  • Please make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your speaker or display.
  • Hey Google: Make sure you're saying the correct command to play music.
  • Check Restricted mode: Restricted Mode is a YouTube setting that filters mature content. If enabled, it might prevent your device from playing certain music.
  • Make sure that your default music provider is setup correctly in the Home app 
  • Factory reset: You can try resetting your Nest Mini to factory settings. This will erase all custom settings and data. Be sure to back up any important information before performing a reset.

Hope this information helps. keep me updated on how it goes 

 

Cheers,

Jonathan