12-04-2023 06:18 PM
I have my home, fake named example-home, setup with Google assistant automation and the Home Assistant integration. However, half the time (or more) when I ask it to turn something on or off it replies with: "sorry, I couldn't reach example-home". But it usually works works on the second or third try. What is wrong and how do I fix it? Please eliminate suggestions which would be precluded by the fact that it *works* after several trys, meaning the network connection is up etc...
This happens from any of my devices, but mostly Google Home Mini's since I have mostly these...
Thanks for any suggestions!
12-14-2023 12:48 PM
Hi tunerooster,
Thanks for posting and letting us know about your Google Nest speakers issue. We'll work together to identify the cause of the problem and find a solution. Are you getting the same response when you use your phone’s Google Assistant?
You can try to factory reset your Google Nest speakers. This erases all your personalized settings and restores the factory default settings. It won’t automatically reconnect to WI-Fi, and you’ll need to set it up again. Check out the article below to know more about it.
Factory reset Google Nest or Home speakers or displays
Regards,
Juni